1. General Booking Terms

• All hostel bookings are subject to availability.
• Users must provide accurate and complete personal details while making a booking.
• BookMyHostel serves as a facilitator between users and hostels; all accommodation-related policies are determined by the hostel providers.

2. Booking Process

• Users must select a hostel, review details, and confirm availability before proceeding with payment.
• Upon successful booking, a confirmation email/SMS will be sent with booking details.
• Hostel check-in and check-out policies may vary and are mentioned in the hostel listing.

3. Payment Policy

• Full or partial payment may be required at the time of booking.
• Payments can be made via UPI, credit/debit cards, net banking, or other approved methods.
• BookMyHostel does not store payment details; transactions are securely processed through third-party gateways.
• Additional taxes and service charges (if applicable) will be disclosed before finalizing the booking.

4. Cancellation & Refund Policy

• Cancellation policies vary per hostel; users must check hostel-specific cancellation terms before booking.
• Refunds (if applicable) will be processed as per the respective hostel’s policy.
• BookMyHostel does not directly handle refunds; users must contact the hostel provider for cancellation and refund requests.
• Refunds, if eligible, will be credited to the original payment method within 7-14 business days.

5. Modification & Rescheduling

• Modifications to existing bookings (such as date changes) depend on hostel availability and may incur additional charges.
• Rescheduling requests should be made at least 48 hours prior to check-in.

6. No-Show Policy

• If a guest does not check in on the scheduled date without prior notice, the booking may be canceled without a refund.
• Any modifications post no-show are subject to the hostel provider’s discretion.

7. Hostel Rules & Regulations

• Guests must adhere to the hostel’s rules and regulations during their stay.
• Any violations (e.g., property damage, misconduct) may lead to penalties, eviction, or legal action.
• BookMyHostel is not responsible for any disputes arising from hostel rule violations.

8. Liability Disclaimer

• BookMyHostel acts only as a booking platform and is not responsible for the quality of accommodation, hostel services, or disputes between users and hostels.
• We do not guarantee refunds or compensation for dissatisfaction with hostel facilities.

9. Changes to Booking Policy

• BookMyHostel reserves the right to update or modify this Booking Policy at any time.
• Users will be notified of significant changes via email or platform notifications.